All M-Elec products, come with either a 3, 5 or 7-year product warranty, depending on the range. Should your product be defective, you can choose to make a claim under Australian consumer law in conjunction with the M-Elec Limited Warranty. Â Please retain your proof-of-purchase as this will be required by the store or warranty department.
Cover, the way it should be.
Our Warranties
Product Warranty
3 Year Warranty
Covers accessories against manufacturing defects for three years from the date you bought your product.
5 Year Warranty
Covers NoxBox, NOX SP, Mirage, Titan, Apex, and the MR range against manufacturing defects for five years from the date you bought your product. All Zoned products come with a 5-year manufacturers warranty.
7 Year Warranty
Covers all premium products including NOX, 1Box, VALO and ROX against manufacturing defects for seven years from the date you bought your product.
Onsite Warranty
Free Onsite Warranty
Free Onsite warranty for 3 years includes labour & equipment hire. In conjunction with your standard product warranty. Terms & conditions apply – Click here to view. Excludes Zoned manufactured products.
Warranty Information
What is covered under the warranty?
Defects present when or after the customer takes delivery or purchase.
How long is the claim period?
Product Warranties
3, 5 or 7-years (depending on the range) from the date of purchase.
Onsite Warranties
3 years from date of installation.
Is there a cost for coverage?
Product Warranties
Provided at no additional cost.
Onsite Warranties
Provided at no additional cost.
1. Our warranty is in addition to rights provided by consumer law and doesn’t cover damage caused by accidents or unauthorised modifications.
2. See the warranty for complete details.
3. Please retain your proof-of-purchase, this will be required by the store or warranty department.